TGT GLOBAL BY THE NUMBERS!

14 years in, and our very first hire is still part of the crew—loyalty really pays off here!

We’re growing fast! Our mission is to build 1,000+ ViTALized careers.

95% of our team love our office events—fun and connection are part of the job.

Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance 

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

• Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture 

• Vibrant City Location: Work in BGC, Taguig (Day Shift!)

As an IT Support Engineer, work with our MSP Partners:

As a Level 1 IT Support Engineer, you’ll serve as the front-line support for our MSP partners and their clients—resolving basic technical issues and escalating more complex concerns to higher-level engineers.

Ideal Technical Profile

• 2+ years of experience as an IT Support Engineer

• 2+ years of experience supporting Windows 10/11 and Microsoft 365

• Familiarity with Active Directory (password resets, user account creation, group management)

• Knowledge of basic networking (WAN/LAN, routers, firewalls)

• Hands-on with PC setup, repairs, and migrations

• Experience with ticketing systems 

• Great verbal and written communication skills

• Willing to work onsite in BGC (Day Shift!)

Your Daily Tasks:

• Provide first-level IT support via ticketing systems and remote tools

• Communicate effectively with clients regarding incident status and resolutions

• Troubleshoot issues related to Microsoft applications, Windows OS, hardware, and network connectivity

• Assist with VPN and remote access support

• Monitor system alerts and respond accordingly

• Route service requests and escalate as needed

• Maintain proper documentation and complete timesheets accurately

#WeAreTGT in BGC: Great Place to Work® Certified™ 

Our BGC branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you!  

Make the most of our 100% virtual recruitment. Start your global career today!