NIGHTS THAT PAY, COMMUTE THAT'S EASY!

Night shifts that pay big—plus overtime and empty roads so your commute feels like a breeze!

Feel-good daily with ViTAL Perks! 

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance  

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events  

• Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture  

• Vibrant City Location: Work in BGC (PH Night Shift!) 

YOUR IMPACT STARTS HERE 

Training Delivery & Development

• Deliver technical and professional skills training to offshore and onshore staff.

• Conduct sessions via live classes, virtual classrooms, workshops, and video-on-demand modules.

• Design and produce training materials such as manuals, job aids, videos, and onboarding documents.

• Maintain strict version control to keep all training resources current and accurate.

Training Needs Analysis & Collaboration

• Collaborate with the Training Manager/Lead, Operations, and Client to identify knowledge gaps and align training with business needs.

• Attend client and Operations meetings to understand evolving skill requirements.

• Coordinate with Operations and staff to resolve training-related concerns and logistics.

• Administer regular needs assessments to identify areas requiring targeted development.

Evaluation, Improvement & Support

• Develop in-house training interventions based on identified gaps.

• Administer and evaluate assessments and feedback tools to measure training effectiveness.

• Use data to refine training methods, instructional design, and overall delivery.

• Monitor post-training performance with managers and department heads.

• Contribute to a positive operational climate and support additional training-related duties as needed.

The Perfect Match

• Minimum 3 years of experience in corporate training and/or facilitation.

• Preferred background in IT Service Delivery, Information Technology, or Customer Service environments.

• Intermediate technical proficiency with the ability to understand and translate technical concepts.

• Knowledge of Microsoft 365 (M365), Active Directory (AD), and basic networking concepts is a strong plus.

• Strong presentation and instructional design skills; familiarity with design tools, screen recording apps (e.g., Loom), and interactive tutorial platforms (e.g., Iorad) is preferred but not required.

About You

• Exceptional communication and interpersonal skills.

• Proven ability to build rapport and create a positive learning environment.

• Strong sense of ownership, accountability, and work ethic.

• Excellent flexibility and time management skills.

• Willingness to work shifting schedules across multiple sites if required.

Make the most of our 100% virtual recruitment. Start your global career today!