EVERYDAY TASTE BETTER HERE!

Feel good each day with our free lunch daily, Friday treats, and weekly engagement events!

Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
Vibrant City Location: Work in BGC, Taguig (Day Shift!)

Excellent customer service, communication, and empathy skills
Results-driven with strong attention to detail and time management
Team player with integrity, flexibility, and willingness to work onsite in BGC (Day Shift)

Provide up to date technical expert advice & offer complete IT solutions to a wide range of customers (home users, to business and beyond)
Quotation for computer system solutions ranging from gaming PCs to enterprise level equipment
Assisting all customer's queries: not limited to product, account & delivery information
This support will be provided by multiple communication channels, which predominantly includes Phone, Tickets/Email, and Live Chat.

Liaise with internal teams and departments (including Product Management, Aftersales, Warehouse and Retail Stores) to ensure fully formed solutions and information is provided to the customer.
Participate in weekly and monthly sales meetings to discuss the performance, progress and plans of the department.
Participate in training sessions that may relate specifically to aftersales/customer service handling or technical and vendor type training. Some of which may be conducted outside of normal business hours.

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Customer Sales Support Officer