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TGT Global career site
Sales · BGC, Philippines

Channel Relations Manager

Shape and manage high-performing partner programs. Build relationships, launch initiatives, and elevate channel success across the organization.

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WELCOME BENEFITS, SERVED DAILY!

Free lunch every day, plus extra treats to help you grow, earn, and save more! 

ViTAL perks await in #WeAreTGT: BGC!

  • Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance 

  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

  • Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture 

  • Vibrant City Location: Work in BGC, Taguig (Day Shift!)

Ideal Manager Profile

What You'll Bring (Experience)

  • At least 3 years managerial experience in related role

  • 5-8 years of experience in channel management, partnership and account management

  • Bachelor's degree in business, Marketing or related field

  • Strong communication and relationship building skills.

  • Experience collaborating with cross-functional teams.

  • Analytical and able to track partner performance and program results.

  • Organized, proactive, and able to manage multiple partners.

  • Leadership or team supervision experience is an advantage.

  • Willing to work on-site, dayshift, in our BGC site.

Your Impact Starts Here

Partner Relationship Management

• Serve as the main point of contact for partners and address any issues or concerns.

• Establish and maintain strong, collaborative relationships with partners.

• Provide ongoing support and resources to partners, ensuring they have what they need to succeed.

• Liaise with other departments to cascade and ensure partner concerns are address

• Track and analyze the performance of channel programs, using metrics such as partner satisfaction and partner attrition

• Keep partners informed about new products, features, or changes in the company's offerings.

• Equip partners with sales tools and marketing materials to enhance their effectiveness.

• Partner Offboarding/Separation - Documentation and process discussion

Partner Program Development and Management

• Design and implement channel partner programs that align with the company’s strategic goals.

• Develop and deliver training programs for partners to ensure they understand global offshoring and the process related to achieve a successful journey.

• Initiate data gathering to ensure partner feedback and inputs are used in developing relevant and timely programs

• Develop incentives, promotions, events and training initiatives to engage and empower channel partners.

• Monitor the performance of channel programs and make adjustments as needed to improve effectiveness.

• Identify and address underperforming areas and develop strategies to improve partner productivity.

Cross Functional Collaboration

• Work closely with internal teams such as Marketing, Operations, HR, Finance and executives to ensure partners’ needs/concerns are addressed

• Ensures alignment with Organizational objective

• Collaborate on product launches, promotional campaigns, and other initiatives that involve channel partners.

Team Management

• Induction/Training of newly hired Channel program Officers

• Bi-annual performance reviews and Individual Development Plan

• Individual Staff Development – training, cross-skilling, up-skilling

• Ensure KPIs and Targets are met by the current team

• Discipline Management

#WeAreTGT in BGC: A ViTALizing Career Begins Here!

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we create ViTALizing careers where feel-good days create stand-out futures.

Make the most of our 100% virtual recruitment. Start your global career today! 

Department
Sales
Role
Channel Program Manager
Locations
BGC, Philippines
Sales · BGC, Philippines

Channel Relations Manager

Shape and manage high-performing partner programs. Build relationships, launch initiatives, and elevate channel success across the organization.

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