Operations Team Leader - Alabang Night
WELCOME BENEFITS, SERVED DAILY! From Day 1: free lunch, HMO, and full medical coverage.
We usually respond within a day
NIGHT THAT PAYS, COMMUTE THAT'S EASY!
Night shifts that pay big—plus overtime and empty roads so your commute feels like a breeze!
#WeAreTGT in Alabang: Great Place to Work® Certified™
Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
Rewards & Recognition: 24 PTOs (with conversion!), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
Vibrant City Location: Work in Alabang (Night Shift!)
The Ideal Candidate
What You'll Bring (Experience)
Minimum of 3 years of experience in team management.
Proven experience in operations management or a similar leadership role, with a strong track record of driving results.
Proficient in creating clear and concise process documentation.
Preferably holds a Bachelor’s/College Degree in any field, IT preferably.
Willing to work ON-SITE NIGHT in our ALABANG site.
About You (Soft Skills)
Strong leadership and communication skills, with the ability to motivate and inspire a team.
Excellent problem-solving skills and a strategic mindset.
Ability to thrive in a fast-paced, dynamic environment.
Strong organizational and time management skills.
Your Daily Tasks
People & Performance Management
Lead, coach, and motivate your team to perform at their best
Monitor staff performance, quality, and efficiency
Manage attendance and ensure KPIs are consistently met
Provide regular feedback — both positive and constructive
Handle onboarding and training for new Philippines-based staff
Review and support staff development through coaching sessions
Maintain strong client relationships and performance alignment
Communicate regularly with clients to ensure expectations are met
Coordinate with AU managers and TGT departments for issue resolution
Ensure end-of-shift procedures are completed smoothly
Handle other operational tasks as assigned
Administration, Reporting & Documentation
Prepare and submit weekly or monthly activity reports
Download and submit KPI reports to the TGT Operations Manager
Maintain complete records for performance management, disciplinary actions, and timekeeping and attendance
#WeAreTGT: Great Place to Work® Certified™
TGT's branches are vibrant locations with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you!
Make the most of our 100% virtual recruitment. Apply today!
- Department
- Administration
- Role
- Operations Team Leader
- Locations
- Alabang, Philippines