TGT GLOBAL BY THE NUMBERS!

14 years in, and our very first hire is still part of the crew—loyalty really pays off here!

We’re growing fast! Our mission is to build 1,000+ ViTALized careers.

95% of our team love our office events—fun and connection are part of the job.

#WeAreTGT: Great Place to Work® Certified™

• Financial & Work-Life Benefits: Night shift differential, overtime pay and bonuses, referral incentives, daytime hours free for personal commitments, fewer commute traffic jams

• Night Shift Environment: Less crowded, quieter workspace, focus without daytime distractions, tech-forward modern facilities

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance

• Rewards & Growth: 24 PTOs (with conversion), annual appraisals, awards, referral programs, free daily meals & treats, career development, certifications, overseas training, vibrant office culture

• Location: Work in Alabang (Night Shift!)

The Ideal Candidate

What You'll Bring (Experience)

• Minimum of 3 years of experience in team management.

• Proven experience in operations management or a similar leadership role, with a strong track record of driving results.

• Proficient in creating clear and concise process documentation.

• Preferably holds a Bachelor’s/College Degree in any field, IT preferably. 

• Willing to work ON-SITE NIGHT in our ALABANG site.

About You (Soft Skills)

• Strong leadership and communication skills, with the ability to motivate and inspire a team.

• Excellent problem-solving skills and a strategic mindset.

• Ability to thrive in a fast-paced, dynamic environment.

• Strong organizational and time management skills.

Your Daily Tasks

People & Performance Management

• Lead, coach, and motivate your team to perform at their best

• Monitor staff performance, quality, and efficiency

• Manage attendance and ensure KPIs are consistently met

• Provide regular feedback — both positive and constructive

• Handle onboarding and training for new Philippines-based staff

• Review and support staff development through coaching sessions

• Maintain strong client relationships and performance alignment

• Communicate regularly with clients to ensure expectations are met

• Coordinate with AU managers and TGT departments for issue resolution

• Ensure end-of-shift procedures are completed smoothly

• Handle other operational tasks as assigned

Administration, Reporting & Documentation

• Prepare and submit weekly or monthly activity reports

• Download and submit KPI reports to the TGT Operations Manager

• Maintain complete records for performance management, disciplinary actions, and timekeeping and attendance

#WeAreTGT in Alabang: Great Place to Work® Certified™ 

TGT's branches are vibrant locations with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you! 

Make the most of our 100% virtual recruitment. Start your global career today!