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TGT Global career site
IT · Colombo, Sri Lanka

Systems and Network Analyst

Join our Colombo NOC as a Systems & Network Analyst. Tackle server, network, and VMware tasks in a collaborative team, with Day 1 health coverage, free lunch, and clear growth.

We usually respond within a day

YOUR DAILY, LUNCH IS ON US!

Work onsite and enjoy free daily lunch, and snacks. Helping you save more while you earn more! 

A ViTALizing Career Begins Here: COLOMBO!

  • Health & Wellbeing: Life and Medical Insurance from Day 1 (including dependents)

  • Rewards & Recognition: 26 PTOs, Annual appraisals, awards, company events 

  • Growth & Perks: Free daily lunch & snacks, career development, certifications, vibrant office culture  

  • Vibrant City Location: Work from Colombo, Sri Lanka (24x7 Roster Shift) 

Ideal Candidate Profile

What You'll Bring (Experience)

Core Requirements

  • Ability to recognize service-effecting problems

  • Ability to work in a team, and solo, to ensure jobs are being completed

  • Communication

Backup Technologies (Essential)

  • Datto BCDR – monitoring, maintaining and troubleshooting issues

  • Veeam – monitoring, maintaining and troubleshooting issues

  • ShadowProtect – monitoring, maintaining and troubleshooting issues

Server Environments (Essential)

  • Level 1 Server Administration – Checking basic server functions, based on alerting information, user administration, and monitored patching where required.

  • Network troubleshooting - including basic network functionality, DNS troubleshooting, firewall management

  • VMware management experience (1+ years) – Connecting to a VMware server, and checking VM status, basic troubleshooting of issues

  • Remote Management Tools experience – iLO, iDRAC, etc.

Networking Systems (Preferred)

  • Sophos Firewalls experience – checking device status, reviewing potential issues before escalating

  • Routing and switching concepts

  • Network troubleshooting – Ability to troubleshoot basic issues prior to escalation

Internal Systems Experience (Preferred)

  • Connectwise PSA

  • Datto RMM

  • Sophos Central

About You (Soft Skills)

  • Works well both independently and as part of a team

  • Highly detail oriented with strong accuracy in all tasks

  • Excellent time management; proficient in Word and Excel

  • Able to thrive under pressure and meet deadlines in a fast-paced setting

  • Strong communication skills fluent in written and spoken English

  • Great at problem solving, analysis, and research

Your Impact Starts Here

Technical Support & Client Communication

At the core of this position, a NOC technician team member will have to maintain high a customer service focus. It is vital that this team considers the needs of our clients as a primary focus.

As part NOC team you will need a strong drive to maintain focus on reviewing alerting tickets, and improving the alerting coming into the systems. A desire to ensure our systems have as high an uptime as possible.

Beyond the daily tasks and responsibilities, you will need to be able to attend team meetings that may be out of hours for their shift. VITG works with Family values, and every team member should be willing to go the extra mile to ensure they are an integral part of our team.

ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Make the most of our 100% virtual recruitment. Apply today! 

Department
IT
Role
Systems and Network Analyst
Locations
Colombo, Sri Lanka
IT · Colombo, Sri Lanka

Systems and Network Analyst

Join our Colombo NOC as a Systems & Network Analyst. Tackle server, network, and VMware tasks in a collaborative team, with Day 1 health coverage, free lunch, and clear growth.

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