# Operations Administrative Assistant **Company:** TGT Global **Department:** Administration **Role:** Administrative Assistant **Location:** BGC, Philippines ## POWER BUSINESS OPERATIONS FROM START TO FINISH! Manage orders, licensing, invoicing, and customer relationships in a versatile role. * * * #### Awesome perks await in #WeAreTGT! - **Health & Wellbeing:**  Additional HMO (with dependent & pre-existing coverage), dental support, life insurance  - **Rewards & Recognition: ** 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events  - **Growth & Perks: ** Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture  - **Work Where You're Most Productive:** Enjoy a permanent work-from-home setup while growing your career with an Australian-focused team. - **Be Part of a Connected Team:** Experience a positive remote culture with regular virtual engagement, recognition programs, and career development opportunities. * * * ### Ideal Candidate Profile ##### What You'll Bring (Experience) - 5 years' experience as an Executive Assistant and Administrative Professional role Experience supporting multinational clients - Exposure to **multi-department operations** (Sales, Finance, Procurement, General Admin) - Experience in remote or outsourcing environments - Good working knowledge of Microsoft Application, Word, Excel, Outlook etc. - Exposure to **Xero** or a similar accounting platform (willing to provide training) ##### About You (Soft Skills) - Works well both independently and as part of a team - Highly detail-oriented with strong accuracy in all tasks - Excellent time management; proficient in Word and Excel - Able to thrive under pressure and meet deadlines in a fast-paced setting - Strong communication skills — fluent in written and spoken English - Great at problem-solving, analysis, and research - Excellent organizational, multitasking, and time management skills * * * ### Your Impact Starts Here ##### Hardware Procurement & Licensing - Take ownership of customer hardware orders from quotation through to successful procurement and delivery - Partner with trusted vendors to source hardware solutions and ensure product availability - Maintain accurate procurement records, supplier databases, and order tracking systems - Collaborate with internal teams to ensure seamless order fulfillment and on-time deliveries - Manage Microsoft 365 licensing requests and coordinate provisioning through approved partners - Oversee software license records and recurring billing schedules to ensure accuracy and compliance ##### Business Operations & Administrative Support **Sales Administration** - Support the sales team by preparing quotations, processing contracts, and coordinating customer engagements - Track opportunities and maintain accurate sales records to support a smooth customer journey - Assist with documentation, follow-ups, and administrative activities throughout the sales cycle **Finance & Billing** - Create and issue invoices in Xero while ensuring accurate billing for products and services - Maintain customer billing information and support day-to-day accounts administration - Respond to customer requests for invoices, statements, and billing-related documentation **Customer Support** - Deliver exceptional service by responding to customer inquiries and resolving issues efficiently - Act as a key liaison between customers, suppliers, and internal teams to drive positive outcomes - Assist with queries relating to contracts, invoicing, licensing, and service requests **CRM & Database Management** - Keep customer records, contracts, and service agreements accurate and up to date - Maintain data integrity across CRM and business systems to support operational efficiency - Ensure documentation is well-organized, compliant, and easily accessible for business needs * * * ##### ABOUT US @ TGT GLOBAL As a **Great Place to Work®** certified company with top ratings given by our teams, we make sure our people enjoy more than just a job. * * * ## **Make the most of our** **100% virtual recruitment.** **Apply today! ** _This position is no longer accepting applications._