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IT · Alabang, Philippines

Level 2 IT Support Engineer - Alabang Night

Work nights, commute easy! Solve IT issues for US/UK/NZ clients, monitor systems, and grow skills—Day 1 HMO + free meals included.

We usually respond within a day

WORK NIGHTS, DRIVE EASY!

Night shifts—plus low-traffic, noise-free streets so your commute feels effortless!

ViTAL Perks Await in #WeAreTGT: Alabang!

  • Financial & Work-Life Benefits: Night shift differential, overtime pay and bonuses, referral incentives, daytime hours free for personal commitments, fewer commute traffic jams

  • Night Shift Environment: Less crowded, quieter workspace, focus without daytime distractions, tech-forward modern facilities

  • TGA Global Academy: Train with Techno Global Academy through career development programs and certifications designed to strengthen your IT skills and accelerate your career growth.

  • Rewards & Growth: Enjoy 24 PTOs (with conversion), annual appraisals, employee awards, referral incentives, free daily meals & treats, overseas training opportunities, and a vibrant office culture.

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance

  • Location: Work in Eastwood (Night Shift!)

As an L2 IT Support Engineer, work with our MSP Partners:

Work with a supportive team solving tech issues for clients in the US, UK, and NZ. Learn, grow, and gain real-world experience in a fast-moving Managed Service Provider (MSP) environment.

Technical Profile

  • 3+ years of experience as an IT Support Engineer or similar technical support role.

  • Proficient in Active Directory, Microsoft O365, BrightGauge, ITGlue, AutoTask/ConnectWise, Fortinet Firewalls, and Windows Server Administration.

  • Familiarity with IT monitoring tools and incident management systems.

  • Excellent written and communication skills, able to explain technical concepts to non-technical users.

  • Strong problem-solving and decision-making skills.

  • Amenable to work on site: Alabang - Night

Your Impact Starts Here

  • Incident Management and Ticket Resolutions: Address issues and service requests that relates to all workstations, servers, networks, devices, software, and general administration tasks

  • System Monitoring: Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.

  • Documentation and knowledge sharing

  • Communication with customers

#WeAreTGT in Alabang: Great Place to Work® Certified™ 

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job—we deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.   

Experience our seamless 100% virtual recruitment. Apply anytime, anywhere! 

Department
IT
Role
IT Support Engineer 2
Locations
Alabang, Philippines
IT · Alabang, Philippines

Level 2 IT Support Engineer - Alabang Night

Work nights, commute easy! Solve IT issues for US/UK/NZ clients, monitor systems, and grow skills—Day 1 HMO + free meals included.

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