This website uses cookies to ensure you get the best experience.

TGT Global and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Meta
Skip to main content
TGT Global career site
IT · Alabang, Philippines

Level 2 IT Support Engineer - Alabang Night

HUSTLE IN ALABANG, LUNCH IS ON US! Free lunch every day, plus extra treats to help you grow, earn, and save more!

We usually respond within a day

WORK NIGHTS, DRIVE EASY!

Night shifts—plus low-traffic, noise-free streets so your commute feels effortless!

ViTAL Perks Await in #WeAreTGT: Alabang!

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance

  • Rewards & Recognition: 24 PTOs (with conversion!), annual appraisals, awards, referral programs, company events

  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture

  • Vibrant City Location: Work in Alabang (Night Shift!) 

Role at a Glance

As a Level 2 IT Support Engineer, you'll be responsible for providing comprehensive technical support to our MSP partners and their clients.

Your Daily Tasks

  • Incident Management and Ticket Resolutions: Address issues and service requests that relates to all workstations, servers, networks, devices, software, and general administration tasks

  • System Monitoring: Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.

  • Documentation and knowledge sharing

  • Communication with customers

Technical Profile

  • 3+ years of experience as an IT Support Engineer or similar technical support role.

  • Proficient in Active Directory, Microsoft O365, BrightGauge, ITGlue, AutoTask/ConnectWise, Fortinet Firewalls, and Windows Server Administration.

  • Familiarity with IT monitoring tools and incident management systems.

  • Excellent written and communication skills, able to explain technical concepts to non-technical users.

  • Strong problem-solving and decision-making skills.

  • Amenable to work on site: Alabang - Night

#WeAreTGT in Alabang: Great Place to Work® Certified™ 

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job—we deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.   

Experience our seamless 100% virtual recruitment. Apply anytime, anywhere! 

Department
IT
Role
IT Support Engineer 2
Locations
Alabang, Philippines
IT · Alabang, Philippines

Level 2 IT Support Engineer - Alabang Night

HUSTLE IN ALABANG, LUNCH IS ON US! Free lunch every day, plus extra treats to help you grow, earn, and save more!

Loading application form

Applicant tracking system by Teamtailor