FREE MEALS AND SNACKS ON US!

Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats!

Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
Vibrant City Location: Work in BGC in a dayshift schedule with the potential for a hybrid setup after regularization!

Minimum of 3 years’ experience in inside sales or sales support, preferably within the IT or computer hardware industry.
Strong knowledge of computer hardware, IT products, and related technologies.
Ability to work independently as well as collaboratively within a team with minimal supervision.
Strong time management and multitasking skills, with proficiency in Microsoft Word and Excel.
Ability to perform effectively in a fast-paced, high-pressure environment.
Strong customer service orientation with excellent attention to detail.
Excellent English communication skills, both written and verbal.
Strong problem-solving and analytical abilities.
Results-driven mindset with understanding of pricing, margins, and revenue impact.

Provide sales support to Australian corporate clients (new and existing) for computer hardware products, including laptops, desktops, accessories, printers, and networking equipment.
Handle inbound calls and customer inquiries, and prepare and send quotations and required documents as needed.
Manage end-to-end order processing, including quotation preparation, purchase orders, order tracking, and monitoring of ETAs, delays, and issues.
Communicate order updates and progress to customers in a timely and professional manner.
Monitor shared sales channels such as email and phone lines to identify and respond to potential opportunities.
Create, maintain, and update customer agreements, contracts, and related documentation.
Support price bidding and supplier negotiations when required.
Coordinate with internal teams (Accounts, Purchasing, Warranty, and Warehouse) to ensure smooth and timely order fulfillment.
Manage customer subscription renewals, including tracking and annual renewal budget reporting.
Keep customers informed regarding order status, renewals, and scheduled appointments.
Generate and extract daily reports for tracking, monitoring, and documentation purposes.
Perform other related duties as assigned by the immediate supervisor.

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Inside Sales Representative (PC Hardware)