Feeling stuck in your IT career?

Looking for an IT job with a clear career roadmap?

Join our team as a Level 2 IT Support Engineer in Eastwood and finally see where your career is headed.

Build real skills. Earn certifications.

Know exactly what's next in your IT career.

Being a Level 2 IT Support Engineer shouldn’t mean getting stuck in a cycle of repetitive tickets. You deserve a clear career path, meaningful technical challenges, and opportunities to grow professionally.

At TGT Global, we don’t just offer a job. We offer a career with direction, mentorship, and global exposure, starting from Day 1.

A Workplace That Feels Like a Second Home

Technical growth matters. Compensation matters. Career direction matters.

But so does where you spend most of your week.

We’ve built an environment where our teams feel supported not just professionally, but personally. The goal is simple: when you walk into the office, it shouldn’t feel draining - it should feel like a place where you’re taken care of.

Here's what it looks like in practice:

• Onsite in-house clinic

• Free daily meals and treats

• Wellness programs

• Resting areas

Stability Meets Growth

Alongside these day-to-day benefits, you'll also receive:

• Competitive compensation

• Day 1 premium healthcare coverage

• Dental support

• Life insurance

• 24-day paid leave

• Structured trainings and certifications through our in-house development program

• Annual appraisals

• Recognition events

International MSP Exposure That Elevates Your Experience

You’ll get a chance to work with MSPs from across Australia, the US, Canada, the UK, etc.

This means working within structured, compliance-driven IT environments that demand strong documentation, proactive monitoring, and high service standards.

This exposure sharpens your communication skills, improves your client-facing confidence, and trains you to think beyond reactive support.

Your Technical Impact

You’ve read the benefits. Now, here’s how you actually make an impact as a Level 2 IT Support Engineer.

On any given day, you’ll resolve complex issues, identify risks before they become problems, share knowledge with the team, and communicate technical information clearly to non-technical customers.

This role isn’t just about closing tickets - it’s hands-on, high-impact work designed to expand your expertise and make a measurable difference for global clients.

Who We're Looking For

If you’re ready to make an impact and take your IT career to the next level, here’s the kind of engineer who thrives in this role.

We’re looking for professionals who combine solid technical expertise with a proactive mindset and a desire to grow.

You’ll fit right in if you have:

• 5+ years of experience as an IT Support Engineer or in a similar technical support role

• 3+ years of hands-on expertise in Active Directory, Microsoft 365, Windows Server Administration

• 2+ years of experience in key tech tools like RMM Tools, ITGlue, ticketing systems like AutoTask/ConnectWise, Virtualization (Hyper-V / VMware), Network and Backup Systems/ Storages

• Experience in incident management

• Strong problem-solving and decision-making skills

• Excellent communication, able to explain technical concepts clearly to non-technical clients

• Willingness to work onsite daily in Eastwood (Night Shift!)

If you’re looking for a role where your technical contributions are recognized, your growth is supported, and your career path is intentional, this is the perfect fit.

A ViTALizing Career Begins Here @ TGT Global

Be part of a team that recognizes your contributions, supports your growth, and gives your career a clear trajectory.