EXPORT EXPERT? YOUR NEXT CAREER MOVE STARTS HERE!

Join a growing team, work with global partners, and build your career in a rewarding day-shift export role in BGC!

Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
Vibrant City Location: Work in BGC, Taguig (Day Shift!)

5+ years of experience in Export, International Shipping, or related operations
Strong hands-on experience managing Export Shipments, with exposure to Import Shipments via Sea and/or Air
Experience working with shipping or export management systems; Expedient is a plus
Solid knowledge of shipping documentation, shipment tracking, and end-to-end export processes
Excellent customer service and stakeholder management skills
Strong English communication skills, both written and verbal
Proficient in Microsoft Office, especially Excel and Word
Strong problem-solving, analytical, and organisational skills
Able to manage multiple shipments, priorities, and deadlines in a fast-paced environment
Confident working independently while collaborating with customers, suppliers, and internal teams
Willing to work fully onsite in BGC on an Australian dayshift schedule

Coordinate with overseas agents, shipping partners, suppliers, customers, and internal teams to keep shipments on track.
Follow up on pending shipment details, documents, and updates.
Keep customers and stakeholders informed of shipment progress, delays, and any issues.
Address operational concerns and escalate delays or potential problems when needed. professional, accurate, and timely communication with internal and external stakeholders.

Assist in managing export and import shipments from booking through delivery.
Update shipment details, schedules, cargo information, routing, and delivery status in the system.
Prepare and process shipping documents, pre-alerts, and other customs-related paperwork.
Monitor shipment progress and ensure all required documents and information are complete.
Follow company procedures, customer requirements, and relevant shipping regulations.
Identify and report discrepancies or documentation issues to ensure smooth shipment processing.

Register new shipment orders and maintain accurate records in the system.
Upload, organize, and update shipment documents and customer information.
Monitor pending tasks and follow-ups to ensure shipments are processed on time.
Maintain accurate shipment updates and records of customer and supplier communications.
Help ensure daily operations run smoothly through timely updates and accurate data entry.

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Senior Export Coordinator