HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
Vibrant City Location: Work in BGC, Taguig (Day Shift!)

Bachelor’s degree in information technology, Computer Science, Information Systems, or any related IT field, preferred
Preferably 2 years of experience in license auditing, IT administration, server monitoring, or similar support functions is an advantage
Intermediate to advanced Microsoft Excel skills, particularly when working with reports and data
Comfortable working with internal databases, vendor portals, and remote access tools
Strong numerical and analytical skills with the ability to review and validate data accurately
Good understanding of documentation, reporting, and process-driven tasks
Fresh graduates are welcome to apply

Highly detail-oriented with a keen eye for accuracy and discrepancies
Good comprehension skills with the ability to understand and follow established processes
Logical and analytical thinker who is comfortable working with numbers and data
Strong written and spoken English communication skills
Proactive in escalating critical issues and ensuring appropriate follow-through

Audit license counts, expiration dates, storage allocations, and user activity using internal databases
Analyze product and service data to determine whether customers are being billed correctly
Produce reports covering active users, license utilization, and available storage
Maintain and update documentation relating to current setups, users, and customers
Identify discrepancies and ensure license and customer information remains accurate and up to date

Perform customer backups according to established schedules and requirements
Create and manage tickets for low disk space alerts
Coordinate and schedule outage maintenance as required
Communicate and escalate critical backup issues to senior team members
Maintain and update process documentation when procedures or requirements change
Prepare and send backup reports to customers as required
Ensure scheduled server assurance activities are completed accurately and on time

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

License Auditing and Server Assurance Associate