HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
Vibrant City Location: Work in BGC, Taguig (Day Shift!)

At least 3 years of experience in freight forwarding, logistics, transport coordination, cartage operations, or supply chain operations.
Experience coordinating air freight and/or sea freight shipments, including FCL and LCL deliveries.
Proven experience liaising with transport providers, carriers, depots, warehouses, and customers to coordinate timely deliveries.
Understanding of local transport and cartage operations, including delivery scheduling and container movements.
Knowledge of import and export freight forwarding processes and delivery requirements.
Familiarity with the following is an advantage: Container transport and empty container returns, Air freight deliveries, Wharf and depot operations, Delivery orders (DO) and Electronic Delivery Order (EDO) requirements
Experience using freight forwarding systems such as Expedient or similar platforms is highly regarded.

High attention to detail and accuracy.
Strong organizational and coordination skills.
Ability to manage multiple transport bookings and competing priorities.
Proactive follow-up and escalation skills.
Strong verbal and written communication skills.
Ability to build and maintain effective relationships with transport providers and stakeholders.
Strong problem-solving and critical-thinking skills.
Ability to identify transport risks, service failures, and operational issues early.
Customer-focused mindset with a commitment to service excellence and continuous improvement.
Understanding of transportation costs, service performance, and operational efficiency.
Ability to work independently while collaborating effectively with CSOs and operational teams.
Ability to meet delivery, booking, and turnaround requirements in a fast-paced environment.

Builds strong relationships and able to negotiate the Transport Service Provider to give us the best result and costs
Provides timely and accurate information to CSO Coordinator on: Delivery dates and Updates, Delivery Exceptions and Delivery mode

Act with honesty and integrity in all dealings, able to reach expectations regarding delivery time / bookings.
Negotiate and able to solve problems between client and transport company keeping CSO/Service Delivery Coordinator informed on all changes.
Manage customer/CSO’s /Service Delivery Coordinator expectations
Prioritises work according to customer/CSO’s requirements
Work as a team with CSO and operational staff to ensure all deliveries and
operational processes are accurate and in adherence to the standards.
Able to coordinate with Accounts payment requests to get EDO by the time of booking
Identify opportunities to reduce transportation expenses.
Develop contingency plans to mitigate risks.

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Cartage Coordinator (Freight Forwarding)