HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more! 

Awesome perks await in #WeAreTGT!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance 

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

• Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture 

• Vibrant City Location: Work in BGC, Taguig (Day Shift!)

Ideal Candidate Profile

What You'll Bring (Experience)

• At least 3 years of experience in corporate training and/or facilitation.

• Background in IT Service Delivery, Information Technology, or Customer Service is preferred.

• Strong ability to understand and explain technical concepts.

• Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.

• Excellent presentation, communication, interpersonal, and instructional design skills.

• Familiarity with tools such as Loom, iorad, or other content creation platforms is an advantage.

• Strong ability to build rapport and create a positive learning environment.

• Demonstrates ownership, accountability, flexibility, and strong work ethic.

• Good time management and organizational skills.

• Willing to work shifting schedules and across multiple company sites, when required.

About You (Soft Skills)

• Works well both independently and as part of a team

• Highly detail-oriented with strong accuracy in all tasks

• Excellent time management; proficient in Word and Excel

• Able to thrive under pressure and meet deadlines in a fast-paced setting

• Strong communication skills — fluent in written and spoken English

• Great at problem-solving, analysis, and research

Your Impact Starts Here

Learning Program Design & Development

• Design, develop, and improve training programs for technical skills, soft skills, and professional development.

• Create training materials, presentations, instructional guides, job aids, videos, assessments, and onboarding resources.

• Review existing programs and update content, learning activities, and delivery methods to improve effectiveness.

• Maintain accurate and updated training materials through proper documentation and version control.

Training Delivery & Facilitation

• Deliver technical and soft skills training through instructor-led sessions, virtual classes, workshops, and self-paced learning.

• Facilitate training on IT products, software applications, Microsoft 365, networking, IT support, communication, customer service, teamwork, and problem-solving.

• Use interactive learning methods, including demonstrations, role-playing, group exercises, and practical activities.

• Adapt training approaches to different audiences, skill levels, and learning needs while maintaining an engaging learning environment.

Training Assessment & Continuous Improvement

• Conduct training needs assessments and identify technical and soft skills gaps with Training, Operations, and client stakeholders.

• Develop learning interventions aligned with employee development needs and business objectives.

• Evaluate training effectiveness through assessments, learner feedback, and post-training performance.

• Recommend and implement improvements based on learning results, feedback, and operational requirements.

Collaboration & Team Support

• Partner with Training, Operations, and clients to align learning programs with business and performance needs.

• Support employee onboarding, knowledge transfer, and other learning and development initiatives.

• Contribute to training standards, best practices, and continuous improvement projects.

ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Make the most of our 100% virtual recruitment. Apply today!