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IT · Alabang, Philippines

NETWORK TECHNICIAN TIER 1

Support networks and IT systems in BGC on a day shift, with Day 1 HMO, free daily meals, and opportunities to grow your technical skills.

We usually respond within 2 hours

PROTECTION AND IMMUNITY, STARTING DAY ONE!

Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! 

Awesome perks await in #WeAreTGT: BGC!

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance 

  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture 

  • Vibrant City Location: Work in BGC (Day Shift!)

As a Network Technician Tier 1...

You'll be responsible for monitoring, troubleshooting, and maintaining network infrastructure to ensure reliable services and minimal downtime.

Ideal Technical Profile

  • Experience in network support, IT operations, or a similar technical role

  • Strong understanding of networking, routing, and switching

  • Working knowledge of BGP, OSPF, DNS, DHCP, and firewall troubleshooting

  • Familiarity with SD-WAN and Linux-based environments

  • Experience with network monitoring and ticket management systems

  • Strong troubleshooting, analytical, and problem-solving skills

  • Excellent written and verbal English communication skills

  • Good to have: ServiceNow, LogicMonitor, VMware VeloCloud, NOC experience, and CCNA certification

Your Impact Starts Here

Network Monitoring & Maintenance

  • Monitor network performance and identify potential issues

  • Install, configure, and support network equipment and services

  • Maintain routers, switches, firewalls, DNS, and DHCP

  • Apply approved firmware and infrastructure updates

Incident Management & Troubleshooting

  • Investigate and resolve network faults, outages, and connectivity issues

  • Troubleshoot routing, switching, and firewall-related concerns

  • Provide technical support for production incidents and service disruptions

  • Document incidents, actions taken, and resolutions in ticketing systems

Team & Customer Support

  • Work with operations and engineering teams to maintain network reliability

  • Provide timely network status updates and incident reports

  • Communicate with customers and internal teams throughout incident resolution

  • Support service improvements and operational processes

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Make the most of our 100% virtual recruitment. Apply today! 

Department
IT
Role
Network Technician
Location
Alabang, Philippines
IT · Alabang, Philippines

NETWORK TECHNICIAN TIER 1

Support networks and IT systems in BGC on a day shift, with Day 1 HMO, free daily meals, and opportunities to grow your technical skills.

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